Our physicians provide you 24-hour coverage. Non-emergency calls should be made to our office during normal working hours so your records will be readily accessible.
During office hours, our staff returns all phone calls. They are trained to answer routine questions and to give illness advice. Sometimes, due to the nature of the complaint, this will not be possible and they will need to discuss your concerns with the doctor before giving you advice. Our staff will not interrupt the physicians when they are with patients.
We make every effort to answer all calls before the end of the day. Please be patient with our staff and know they will get back with you. If the staff feels you need to be seen, they will assist you in scheduling an appointment.
Thank you for your understanding in this matter!